Tang Saw Company: Fearless of difficulties, we are committed to being a globally competitive sawing service provider

"Although it is a special period, saw blades are an indispensable tool in steel production. In order to ensure the stability of the industrial chain, we must race against time to increase production!" Zhang Yan, general manager of Tangshan Metallurgical Saw Blade Co., Ltd. Say.

As a "specialized, special and new" demonstration enterprise that mainly produces metallurgical circular saw blades for steel cutting, and has cooperative relations with major domestic and foreign steel enterprises such as Baowu Iron and Steel, Anshan Iron and Steel, Vallourec, Tenaris, etc. When faced with difficulties such as labor shortage and transportation difficulties caused by the epidemic, Tangshan Metallurgical Saw Blade Co., Ltd. (hereinafter referred to as "Tang Saw Company") united closely together, made concerted efforts to ensure the company's production stability, and went all out to fill in the "anti-" Epidemic" Answer Sheet.

Flexible adjustment to ensure full-load operation and good after-sales service with high quality and quantity

On the premise of strictly implementing various epidemic prevention and control measures, Tangsaw Company officially resumed work and production on January 27 (the third day of the first lunar month).

Walking into the production workshop of Tang Saw Company, the saw blades are neatly arranged, the workers are busy working on the equipment wearing masks, and sometimes some workers trot through the workshop, everything is in order.

"Affected by the epidemic, although most of the company's employees are locals, there are still some employees in other villages who failed to arrive in time due to the closure of the village, so the initial manpower was still relatively short. In order to ensure stable production, we adjusted the production process in time. Increase the adjustment of employees in internal post processes, realize flexible production, and ensure that each process runs at full capacity. At present, the employee arrival rate of our company has reached about 90%. " Song Hao, deputy general manager of production of Tangsaw Company, pointed to the workers who were repairing the equipment next to him. Said: "During this special period, the normal operation of the equipment is particularly important. For this reason, we use the idle time of the equipment to conduct spot inspections and maintenance of the equipment to ensure that it runs smoothly. Now our equipment operation rate has reached more than 90%."

The entire production process is tracked and tested, and recorded and registered in detail; a special person is assigned to actively contact customers by telephone and other means to track and record the product quality for improvement... In the special period of transportation difficulties, it is particularly important to ensure product quality. In this regard, while strengthening the production rhythm, Tang Saw Company has also increased the quality management during the supply guarantee period, and has ensured that the quality of each batch and each saw blade is qualified through various methods.

In terms of after-sales service, Tangsaw adopts a video after-sales service model, and the company's technical personnel guide customers to use the product correctly through video. After years of hard work, Tangsaw's after-sales service network across the country has also played a key role in the special period. The company's repair centers in many regions of the country have effectively overcome the problem of inability to repair across regions and help customers in a timely manner. Solved various problems encountered.